Shipping policy

ORDER PROCESSING

Orders are typically processed within 1–3 business days after purchase. During new releases, restocks, holidays, or periods of high order volume, processing may take longer.

U.S. SHIPPING

Estimated delivery times are displayed at checkout when available. Please note that processing time is separate from shipping/transit time.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.

INTERNATIONAL SHIPPING

International shipping availability and rates are displayed at checkout.

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country. Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product or shipping price.

ADDRESS CHANGES

Please make sure your shipping address is correct before completing your purchase. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been placed or shipped.

LOST, DELAYED, OR DAMAGED PACKAGES

Once your order has been transferred to the shipping carrier, delivery delays may occur outside of our control.

If your package appears to be lost or arrives damaged, please contact us with your order number and relevant photos or tracking information, and we will help determine the appropriate next steps.

PACKAGES MARKED AS DELIVERED

If tracking shows that your package was delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and with the shipping carrier.

If you still cannot locate your package, contact us and we will assist you where possible.

CONTACT

For shipping questions, contact us at:

lopeztai011@gmail.com

Please include your order number so we can assist you as quickly as possible.

GAMUSHARA